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FAQ
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What is CarbonCarsUSA?CarbonCarsUSA is a US owned, online automotive parts and accessories store, dedicated to providing high-quality, modern car parts and accessories to automotive enthusiasts. With a focus on aesthetic enhancements & protection, CarbonCarsUSA aims to offer products that cater to a wide range of vehicle makes and models. We ship globally, making it easier for customers around the world to access top-tier automotive parts from a single, trusted source.
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What types of automotive parts and accessories does CarbonCarsUSA offer?At CarbonCarsUSA, we specialize in a wide range of modern automotive parts and accessories for various car brands and models. From performance upgrades to aesthetic enhancements, we have options to suit your needs.
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Are CarbonCarsUSA products compatible with all car brands?While we strive to offer parts and accessories for most car brands, compatibility can vary. Each product page includes information on compatible car models, so please double-check before purchasing from CarbonCarsUSA.
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Can I modify or cancel my CarbonCarsUSA order?If you need to modify or cancel your order, please contact CarbonCarsUSA as soon as possible by using the "Contact Us" form bottom of each page on CarbonCarsUSA.com. We’ll do our best to accommodate your request before the order ships.
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Does CarbonCarsUSA offer international shipping?Yes, CarbonCarsUSA offers global shipping. Please note that shipping fees and delivery times may vary depending on your location.
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How long does it take to receive my CarbonCarsUSA order?At CarbonCarsUSA, delivery times vary depending on your location and the shipping method selected at checkout. Typically, orders within the U.S. arrive in 5-7 business days, while international orders may take 10-15 business days.
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What is CarbonCarsUSA's return policy?At CarbonCarsUSA, we accept returns within 30 days of delivery for most items, provided they are in unused and original condition. Please refer to our "Shipping & Returns" page to view our full Refund Policy.
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Are return shipping costs covered by CarbonCarsUSA?Return shipping costs are the responsibility of the customer however, CarbonCarsUSA will cover the return shipping cost if the product is defective or incorrect.
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How do I place an order with CarbonCarsUSA?At CarbonCarsUSA, to place an order on our website, simply select the desired product, add it to your cart, and proceed to checkout. You can complete your purchase using major credit cards, debit cards, or other accepted payment methods.
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Can I track my CarbonCarsUSA order?Yes! Once your order ships, CarbonCarsUSA will send you a tracking link via email so you can monitor your package's progress.
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What payment methods does CarbonCarsUSA accept?CarbonsCarsUSA accepts major credit cards, debit cards, and online payment services like PayPal, etc. to ensure a secure and convenient checkout experience.
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